Privacy Policy
Luke Allder trading as “Infiniti Detailing”
Last Updated: March 2026
Luke Allder trading as Infiniti Detailing (“Infiniti Detailing”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our mobile vehicle detailing services or visit our website.
1. Who We Are
Data Controller:
Luke Allder
Trading as Infiniti Detailing
Mobile Vehicle Detailing Services
United Kingdom
For any privacy-related queries, please contact:
📧 [Info@infinitidetailing.co.uk]
📞 [07805110499]
We are the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR).
2. What Information We Collect
We may collect and process the following personal data:
a) Identity & Contact Information
Full name
Email address
Phone number
Home or service address
b) Vehicle Information
Vehicle make and model
Registration number
Vehicle condition notes
Service history with us
c) Payment Information
Payment confirmation details
(Note: We do not store full card details. Payments are processed securely via third-party providers.)
d) Website Data (if applicable)
IP address
Browser type
Cookies and usage data
3. How We Use Your Information
We use your data to:
Process and manage bookings
Provide mobile detailing services
Communicate about appointments
Take and process payments
Send service reminders
Respond to enquiries
Improve our services
Meet legal and tax obligations
We will only use your personal data where legally permitted.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity – To fulfil a booking you have made.
Legal obligation – For tax and accounting requirements.
Legitimate interest – To operate and improve our business.
Consent – For marketing communications (where applicable).
You may withdraw marketing consent at any time.
5. Marketing Communications
We may send occasional promotions or service reminders.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
We do not sell your personal data to third parties.
6. Data Sharing
We may share your data with:
Payment processors
Accounting software providers
Booking or scheduling software providers
Legal or regulatory authorities (if required by law)
We only share data necessary for business operations and ensure providers comply with data protection laws.
7. Data Storage & Security
We take appropriate security measures to protect your personal data, including:
Secure digital storage
Password-protected devices
Limited access to personal data
We retain personal data only for as long as necessary, including:
6 years for tax and accounting records (as required by UK law)
Until you request deletion (where legally permissible)
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent (where applicable)
To exercise any of these rights, contact us using the details above.
9. Cookies (If You Have a Website)
If you operate a website, we may use cookies to:
Improve user experience
Analyse website traffic
Support booking functionality
You can manage cookie preferences via your browser settings.
(If you would like, I can create a separate detailed Cookie Policy.)
10. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy policies of external sites.
11. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
We would, however, appreciate the opportunity to resolve any concerns directly first.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.Data Controller