frequently asked questions
wHAT IS THE DIFFERENCE BETWEEN A Detailer & valeter?
The terms 'valeter' and 'detailer' denote distinct tiers of service and proficiency within the automotive cleaning industry. A valeter typically undertakes basic cleaning of a vehicle to an acceptable standard, often employing cost-effective chemicals that could potentially compromise the integrity of the vehicle's materials over time. Conversely, a detailer provides an intricate level of service, employing various techniques designed to mitigate the risk of material degradation. This involves the use of pH-neutral chemicals and reserves harsher agents solely for necessary applications. Moreover, detailers implement safer washing practices, utilising multiple buckets for washing and rinsing, as well as grit guards, to prevent the reintroduction of dirt onto the vehicle’s surface, thereby reducing the likelihood of scratches.
are there cure times for ceramic coating?
The cure time for ceramic coating typically varies depending on the specific product used and environmental conditions, but generally, it can range from 24 to 72 hours for optimal bonding to occur. During this period, it's crucial to keep the vehicle dry and free from contaminants to ensure a flawless finish. However, Gyeon has introduced an innovative solution, "Cure" can be applied after the ceramic coating. This unique product acts as a protective barrier, allowing the surface to withstand wet conditions even while the coating is curing. This means that car owners can rest easy knowing their freshly coated vehicle can endure rain or water exposure without compromising the integrity of the ceramic coating during its critical curing phase.
what brand of ceramic coating is used?
All ceramic coatings utilised are sourced exclusively from the Gyeon range. This selection not only simplifies the aftercare process for our clients but also ensures comprehensive protection for your vehicle, provided by a single manufacturer.
how can i pay?
We offer a range of payment options, including cash, credit and debit cards, as well as bank transfers.
what are the benifits to a ceramic vs wax?
Ceramic coating presents a multitude of benefits over traditional wax when it comes to your vehicle. One of the primary advantages is its superior durability; ceramic coatings can last several years with proper maintenance, whereas wax typically needs to be reapplied every few months. This long-lasting protection not only saves time but also reduces the frequency of maintenance. Additionally, ceramic coatings provide enhanced resistance to environmental contaminants such as UV rays, bird droppings, and tree sap, which can damage paintwork. They form a hydrophobic surface that repels water, allowing for easier cleaning. For different surfaces, ceramic coatings can also be beneficial for alloy wheels, offering protection against brake dust and oxidation, and for glass surfaces, providing clarity and ease of cleaning. Overall, ceramic coatings not only enhance the aesthetic appeal of your vehicle but also significantly extend its lifespan and maintain its value, making it a wise investment.
can i get a discount booking on a recurring package?
Certainly. By scheduling a recurring maintenance appointment at a designated day and time on a bi-weekly or monthly basis, you will benefit from a reduction in your maintenance fee. Should you be unable to attend a scheduled appointment, please do not hesitate to contact us within good time and we will be pleased to arrange an alternative date that is convenient for you.